Please ensure you have all items below readily available and saved in PDF or JPEG format before you begin to fill in the online personal account opening application.

Requirements 

• 1 current passport photograph of yourself (and for the minor or each joint account holder for Tots 2 Teenz or joint accounts respectively). See our guide below on how to take this image using your phone
• Valid identification document of yourself (and for each joint account holder for joint accounts). Please provide a national ID for Ugandans or passport for foreign nationals
• Scan or picture of a birth certificate for minor's accounts (Tots 2 Teenz)
• Personal valid email address and phone number (and for each joint account holder for joint accounts)
• Read our product and services prices here or on your chosen product key facts document here
• Read our personal account terms and conditions here and agree by checking the box at the end of this online form

• Submit a color photo taken in the last 6 months
• Use a clear image of your face. Do not use filters commonly used on social media
• Have someone else take your photo. Selfies are not allowed
• Take off your eyeglasses for your photo
• Use a plain white or off-white background
• Ensure head position is straight
• Please do not smile
• Do not wear a hat or head covering that obscures the hair or hairline unless worn daily for a religious purpose. Your full face must be visible, and the head covering must not cast any shadows on your face.

• An email notification will be sent to your provided email address with your reference ID. Please keep this safe for future reference in relation to your account opening process.
• An SMS notification will be sent to your provided mobile number with your reference ID. Please keep this safe for future reference in relation to your account opening process.
• Our Branch Service Manager will verify your details and get in touch with you within one hour.
• If there is a problem with your application, one of our customer help desk teams will reach out to you to make the necessary corrections.
• If all provided information is accurate, you will receive an email and SMS notification with your new account number.
• Upon successful account opening, you will be required to deposit some funds to activate your account.
• If you are resident in Uganda, please visit any of our agents or branch locations near you to start your stress-free banking experience. Find your nearest location.
• If you are abroad, you can credit your new account through a SWIFT (Telegraphic Transfer) transaction from anywhere in the world highlighting your new account details in the transfer. Visit our international transfers page for more information. We are constantly innovating for your convenience. Look out for new ways to credit your account coming soon.
• To withdraw funds from your account, you will need to visit any BANK OF AFRICA branch to verify your personal details to access your funds.
• However, if you wish to allow us to correspond with you by email for the set up of your digital channel's access, please accept the terms of the email indemnity here and check "email correspondence" in the "how to access your account" section to get started
• Thank you choosing to bank with BANK OF AFRICA