Brand
Overview
Join the BANK OF AFRICA family today and influence more than just your career. Whether you are looking for a first job or taking the next step in your career, you are welcome to be part of a global vision to be the preferred Bank in our chosen markets bringing development for all. At BOA, we maintain an equal opportunities environment for all our staff and encourage all qualified individuals to participate in any available openings.
STAFF
+10
The number of full time employees in BOA Uganda
FEMALE STAFF
1%
Women employees as a total of all BOA Uganda staff
FEMALE MANAGERS
1%
Promoting equal opportunities for all
TRAINING
+200
Hours of learning & development
Our Culture
Our cultural attributes are an integral part of our way of life at BANK OF AFRICA in Uganda. The BOA Way is at the heart of what we do. All our employees demonstrate the following values in their daily work.
Our Core Values
Transparency
Expertise
Proximity
Responsibility
Career Opportunities
Are you a university student looking to enhance your educational experience through practical assignments? The BANK OF AFRICA internship program is designed with you in mind.
Your first job is a special experience when you choose BOA. Join us today and be part of a team innovating daily and bringing financial services closer to all. Discover openings today within the Bank to get your career at BOA started.
At BANK OF AFRICA, we value the energy and new perspectives that qualified hires bring into the business. We always look out for extraordinary individuals with diverse career backgrounds who can hit the ground running, introduce us to new ways of working and promote the vision of the business.
We have packed together a strong employee value proposition so you not only give us your best, but we too deliver to you a strong commitment to doing the same. We have designed a range of benefits intended to empower you and your family to live life to the fullest while you serve with the BANK OF AFRICA family.
- Wellness programs: Our wellness programs are designed to help you live life to the fullest – healthy and strong through our diverse program including health camps among others.
- Plan for the future: Building a new home, buying your first car. Whatever your goals are, we have plenty of ways to help you reach your goals.
- Take time away: Make the most of our generous leave days, study holidays to spend more time with family or pursue your interests outside of work.
- Continue your education: We'll help you find the resources you need to expand your knowledge on a variety of topics, stay current in your field, and continue to learn as your career progresses.
We appreciate that the process of applying for a job can be daunting. Here we share some quick tips to help you get started
- Identify an opportunity that fits your profile
- Browse our open positions
- Check out the requirements
- Identify the roles that fits better with your previous experience, strengths & capabilities
- What the Job requires?
- Key Responsibilities: Area of expertise
- Previous work experience: years, function, background
- Educational requirements
- Qualifications: Technical or functional skills & core competencies
- Level of responsibility
- Self-Assessment: Analyze your background vs. the job requirements
- Do a critical analysis on your strengths and opportunity areas in order to compare them against the job description.
- Defining what you have: your competencies & style
- Are we right for you?
- Learn more about our culture: mission vision and values and compare towards your needs and values
- Identify why you want to work for BANK OF AFRICA
- Now you are ready to decide to:
- Apply: we highly suggest you to select & apply to the job which most appropriately matches your qualifications.
- Size: No more than five pages unless necessary
- Selling message where you describe briefly what you are looking for (include areas of interest) & what you offer (include areas, years of expertise, strengths).
- Background:
- Last formal education, dates & degree.
- Labor experience: company, position, period of time, functions, accomplishments
- Proficient skills, competencies mastered
- Strengths or developed skills
- Languages
- Be yourself: Acknowledge your passion, aptitudes, experience and learning; identify your strengths and identify how you can leverage all your personal brand to be successful at BANK OF AFRICA.
- Explore our business, performance and way of working: Research thoroughly the company. Doing your homework to find out all you can about the company and/or the position.
- Leverages the experience:
- Take this opportunity to bring any questions that are important to you to be answered in the interview.
- Be sure to be on time, know who will interview you & with whom you need to be announced.
- Arrive with confidence, be yourself and use your experience stories in STAR format to illustrate your talents.
- Be prepared:
- Understand the requirements of the position you are seeking, and closely examine how your skills and abilities support that position.
- Then think of specific experiences you have had that are relevant to the position’s requirements. When you are formulating your specific experience stories, use the acronym of “STAR ” to help you:
S/T = (Situation or Task) explains the circumstances or the background
A = (Action) Describes the specific action that you took
R = (Result) Conveys the outcome of your action (use measurable terms)
- Write down a number of specific & practical experience stories in STAR format providing recent & relevant examples based on the different job requirements or skill sets of the job which you are applying.
Head Credit Analysis
Department: Credit Department
Reports to: General Manager-Credit & Control
Position supervised: Credit Analysts
Job description
Participate in the bank’s strategic management decision making, with focus on Credit Risk Management, as well as provide guidance on relationships with external parties and authorities, in this area.
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Participate in formulation and periodic review of Country Credit policy, underwriting Criteria; related process and documentation flows for effective appraisal, approval and periodic monitoring and reporting of bank credit issues, towards a quality portfolio in compliance with both internal & external regulations.
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Assess and / or supervise the appraisal of credit proposals involving projects, large exposures, complex credit proposals and administered funds in line with the Bank, Bank of Uganda, BOA and any other appropriate credit standards, policies and practices.
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Utilise the bank’s Credit risk reports i.e. Daily Exception Reports, Arrears reports and late Credit decision making to facilitate reporting to the Credit Committee and Risk Committee at agreed time frame.
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When required, proactively provide in-house training / coaching to junior Credit Officers and other staff members in credit assessment techniques and monitor their progress by reviewing their credit analysis files as a way of training them.
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Attend Main Credit Committee meetings and act as a member of the Mini Credit Committee to jointly, with two other members, approve credit facilities in line with the approved Credit Policy.
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Visit / meet customers when required and further undertake project / business site visits, security inspections to better understand the risks and document visit reports with copies placed in credit files.
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Coordinate the activities of the Credit Reference Bureau (CRB) with BOU AND Compuscan, the selected company.
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Participate in Supervision, Monitoring and/ or appraisal of the performance of Credit Staff.
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Any other duties as may be assigned to you from time to time.
- Bachelor’s Degree in Business, Finance, Accounting Banking or a relevant field
- Certification in credit skills
- Professional qualifications in Finance or related fields e.g. ACCA, CFA, CPA desirable
- 7 years’ experience in a banking institution with at least 4 years in credit analysis.
- Solid grasp of the Bank’s business model, its strategy and all of its products and services
- Solid grasp of laws, regulations, policies, process and procedures relating to credit
- Solid grasp and interpretation of industrial and national economic trends
- Good understanding of the Bank’s core system (IGOR) and Credit Processing System (Credit Quest)
- Strong financial and numerical skills
- Strong business acumen
- Solid and proven credit skills
- Strong analytical skills
- Customer centricity
- Strong interpersonal skills with the ability to influence key people inside and outside the Bank
- Attention to detail and good investigation skills
- Strong presentation, verbal and written communication skills
- Ability to work under pressure, in a fast-paced and results-driven environment
Branch Manager
Department: Distribution
Reports to: Regional Manager
Position supervised: Relationship Officers/Branch Customer Service Manager
Job description
To lead and manage the Branch in regard to Business Growth, Relationship Management, Customer Service, Operations and Risk in line with the strategies and policies of the Bank
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Take charge of the branch budget and design a branch business strategy, and guide all branch activities to support the achievement of Branch goals;
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Lead the Branch team in scanning and structuring the market so as to Identify business opportunities and drive market action to achieve business targets;
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Monitor and control the financial performance of the branch with the aim of growing branch earnings and profitability;
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Prepare quality credit proposals in line with Bank policies for presentation to the credit committee and provide guidance and coaching for the branch team in acquiring quality credit business;
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Drive a culture of great service and quality relationship management in order to retain and develop customers and expand the Bank’s wallet-share through brand loyalty;
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Ensure branch-wide compliance with the Bank’s internal control framework and all other regulations, and oversee daily operations of the branch to foster operational efficiency in line with the regulations and policies of the Bank;
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Monitor the credit portfolio and support debt collection/recovery initiatives to minimize the portfolio-at-risk, non-performing assets and related losses;
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Provide regular branch reports to management;
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Manage, motivate and develop the Branch team through rigorous performance management, coaching, mentoring and learning interventions to create a capable team to deliver the Branch mission.
- Bachelor’s degree in Business, Finance, Banking, Marketing or a related field
- Professional or post-graduate qualifications in Finance or Marketing or related fields are added advantage
- 5 years’ experience in Financial Business Development, with exposure to Operations
- Strong track record in Direct Selling, Sales Management and Relationship Management
- Grasp of the Bank’s Policies, Processes and Procedures relating to Business, Operations, Credit and Business
- Knowledge of the Bank’s business model, its strategy and all of its products and services
- Knowledge and interpretation of industrial and national economic trends
- Business development / sales management skills
- Leadership and team management skills
- Customer centricity
- Business acumen and financial skills
- Credit skills
- Analytical skills
- Conflict resolution and problem solving skills
- Team player with interpersonal skills
- Networking skills and the ability to influence key people inside and outside the Bank
- Good presentation, verbal and written communication skills
- Ability to work under pressure, and exercise excellent judgment
Relationship Manager – Trade Finance
Department: Distribution
Reports to: Branch Manager
Position supervised: None
Job description
Provide proactive business banking sales and relationship management that will nurture and grow a portfolio of SME customers by identifying and offering value adding and specialised bank financial product solutions.
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Analyze the geographical and environmental factors affecting the Branch to be able to understand its commercial potential and competition
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Periodically analyze the customer base of the branch and portfolio
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Monitor and action daily referrals/leads within set timelines
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Ensure weekly sales plans are in place
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Manage the loan portfolio by active participation in watch list meetings, monitor/manage pre-Non Performing Loans (NPLs) and fully recover bank funds
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Support in the timely and efficient preparation of business documentation to facilitate faster turn-around-time and closure of customer requests; such may include but is not limited to-preparing bid bonds, performance guarantees and invoice discounting.
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Optimize cross-selling opportunities and provide comprehensive financial advice to clients on all services they seek to revel in with the Bank and facilitate them to access such solutions.
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Support in the preparation of the arrears and excesses reports to be used by the RAC committee in assessing the performance of the portfolio at risk.
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Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
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Identify, grow and sustain customer relationships that can provide superior returns and contribute towards the growth of the Bank as per set targets.
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Receive and verify customer documents for account opening, loans, account amendments and any other customer instruction as per the Bank’s set guidelines
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Prepare and maintain well-documented reports on accounts opened, KYC, call visits to clients to be used in relevant management decisions.
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Collect, process and follow up on customer complaints and provide feedback to customers.
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Assist in enhancing staff accomplishments and competence by planning the delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes and coaching team members.
Carry out any other duties that may be assigned to you from time to time.
- A university degree in Finance, Marketing, Banking or any related field from a recognised university;
- 3 years’ experience in banking/Sales