Overview
Our Culture
Our Core Values
Career Opportunities
At BANK OF AFRICA, we value the energy and new perspectives that qualified hires bring into the business. We always look out for extraordinary individuals with diverse career backgrounds who can hit the ground running, introduce us to new ways of working and promote the vision of the business.
We have packed together a strong employee value proposition so you not only give us your best, but we too deliver to you a strong commitment to doing the same. We have designed a range of benefits intended to empower you and your family to live life to the fullest while you serve with the BANK OF AFRICA family.
- Wellness programs: Our wellness programs are designed to help you live life to the fullest – healthy and strong through our diverse program including health camps among others.
- Plan for the future: Building a new home, buying your first car. Whatever your goals are, we have plenty of ways to help you reach your goals.
- Take time away: Make the most of our generous leave days, study holidays to spend more time with family or pursue your interests outside of work.
- Continue your education: We'll help you find the resources you need to expand your knowledge on a variety of topics, stay current in your field, and continue to learn as your career progresses.
- Identify an opportunity that fits your profile
- Browse our open positions
- Check out the requirements
- Identify the roles that fits better with your previous experience, strengths & capabilities
- What the Job requires?
- Key Responsibilities: Area of expertise
- Previous work experience: years, function, background
- Educational requirements
- Qualifications: Technical or functional skills & core competencies
- Level of responsibility
- Self-Assessment: Analyze your background vs. the job requirements
- Do a critical analysis on your strengths and opportunity areas in order to compare them against the job description.
- Defining what you have: your competencies & style
- Are we right for you?
- Learn more about our culture: mission vision and values and compare towards your needs and values
- Identify why you want to work for BANK OF AFRICA
- Now you are ready to decide to:
- Apply: we highly suggest you to select & apply to the job which most appropriately matches your qualifications.
- Size: No more than five pages unless necessary
- Selling message where you describe briefly what you are looking for (include areas of interest) & what you offer (include areas, years of expertise, strengths).
- Background:
- Last formal education, dates & degree.
- Labor experience: company, position, period of time, functions, accomplishments
- Proficient skills, competencies mastered
- Strengths or developed skills
- Languages
- Be yourself: Acknowledge your passion, aptitudes, experience and learning; identify your strengths and identify how you can leverage all your personal brand to be successful at BANK OF AFRICA.
- Explore our business, performance and way of working: Research thoroughly the company. Doing your homework to find out all you can about the company and/or the position.
- Leverages the experience:
- Take this opportunity to bring any questions that are important to you to be answered in the interview.
- Be sure to be on time, know who will interview you & with whom you need to be announced.
- Arrive with confidence, be yourself and use your experience stories in STAR format to illustrate your talents.
- Be prepared:
- Understand the requirements of the position you are seeking, and closely examine how your skills and abilities support that position.
- Then think of specific experiences you have had that are relevant to the position’s requirements. When you are formulating your specific experience stories, use the acronym of “STAR ” to help you:
S/T = (Situation or Task) explains the circumstances or the background
A = (Action) Describes the specific action that you took
R = (Result) Conveys the outcome of your action (use measurable terms)
- Write down a number of specific & practical experience stories in STAR format providing recent & relevant examples based on the different job requirements or skill sets of the job which you are applying.
Current Openings
Head of Risk Management
Department: Risk ManagementJob description
- Enterprise Risk Governance
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- Develop and implement the Enterprise Risk Management Framework (ERMF), risk policies, and the Bank’s Risk Appetite Statement (RAS).
- Establish risk governance structures, escalation procedures, and reporting protocols in accordance with BOU and Basel principles.
- Lead the integration of risk management into the Bank’s strategic planning, budgeting, and decision-making processes.
- Regulatory and Internal Compliance
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- Ensure compliance with the Financial Institutions Act, BOU Capital Buffers and Leverage Ratio Regulations (2020), and the Corporate Governance Guidelines (2022).
- Serve as the Bank’s lead officer in overseeing and submitting the Internal Capital Adequacy Assessment Process (ICAAP) and the Internal Liquidity Adequacy Assessment Process (ILAAP).
- Liaise with regulators, including responding to risk-related supervisory queries and participating in onsite/offsite inspections.
- Risk Monitoring and Controls
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- Lead the monitoring of risk exposures across all portfolios and functions, ensuring risks remain within approved limits.
- Oversee risk identification tools such as Risk Control Self Assessments (RCSAs), Key Risk Indicators (KRIs), and scenario analysis.
- Ensure risk control measures are embedded in operational processes and supported by strong internal controls.
- Risk Quantification and Reporting
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- Develop and implement methodologies for the quantification of various risk categories such as credit risk (e.g., PD, LGD), market risk (e.g., VaR, ES), and operational risk (e.g., AMA, SA).
- Coordinate risk stress testing, reverse stress testing, and recovery planning.
- Deliver timely and accurate risk reports to the Board Risk Committee, Executive Management, and the Central Bank.
- Capital and Liquidity Risk Oversight
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- Lead the preparation and submission of ICAAP and ILAAP stress testing reports.
- Evaluate the adequacy of capital buffers and risk-weighted assets across all risk categories.
- Ensure appropriate capital planning for new products and business lines.
- Strategic Risk Management
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- Monitor emerging risks including ESG, cyber threats, geopolitical, and climate-related risks.
- Contribute to risk-based pricing models, product and process development reviews, and strategic investments.
- Risk Culture and Capacity Building
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- Build and embed a risk-aware culture throughout the institution.
- Lead the training and development of risk personnel and provide awareness across departments on key risk concepts and practices.
- Risk metrics within Board-approved thresholds.
- Timeliness and accuracy of regulatory, Board, and management submissions.
- Completion of ICAAP and ILAAP stress tests.
- Internal and external audit ratings on risk processes.
- Risk-related training and awareness programs executed.
- Education: Bachelor’s Degree in Risk Management, Finance, Economics, or related field; Master’s degree (e.g., MBA or MSc in Risk Management) and professional certifications in risk management or financial analysis (such as FRM, PRM, CFA, CISA) will provide added advantage.
- Experience: 10+ years in banking or financial services, with at least 5 years in a senior risk management or governance role.
- Technical Skills: Demonstrated understanding of the Basel Framework (Pillar 1, 2, and 3), risk modelling and quantification techniques (e.g., PD, LGD, VaR, ES), stress testing, capital planning, and ICAAP/ILAAP processes.
- Analytical Skills: Expertise in enterprise risk assessment, policy development, internal control evaluation, regulatory compliance, and alignment with BOU and international banking standards.
- Leadership Abilities: Proven track record in leading cross-functional teams, influencing organizational change, implementing enterprise-wide risk culture, and communicating effectively with executive and board-level stakeholders.
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Regional Manager - West
Department: DistributionJob description
- Receive regional business targets and appropriately cascade and communicate them to the teams. Lead and support the teams in designing appropriate strategies for the achievement of allocated targets and monitor performance on targets and initiate corrective action where necessary.
- Lead and drive any market initiatives and projects of the bank. Continuously promote the bank’s products, and prospect to drive new business acquisition, while fostering growth of existing accounts to achieve allocated business targets. Plan and Implement appropriate customer visits, and utilize all appropriate communication avenues to cultivate rich and productive customer relations for business growth and retention
- Orchestrate a culture of customer service excellence in the region to gain competitive advantage. Maintain communication channels for customers, provide information to meet their needs and escalate where appropriate
- Monitor and report on competitor activities, evolving market conditions and provide any other data that can sharpen market intelligence and provide business insight to management for appropriate responses.
- Monitor and drive branch- by-branch profitability of the branches in your region. Monitor branch-by-branch Non-Performing-Assets (NPA) ratios, and take corrective action where necessary
- Initiate a branch-driven budget formulation process, to compile and provide an overall regional budget. Work with the leadership in the teams to ensure regional budget discipline.
- Foster a culture of operational discipline and conformity to bank regulations and procedures in the region. Ensure the timely resolution of any audit findings in the branches in your region and drive policy, procedure and risk awareness in your region.
- Continuously explore new opportunities for regional synergies
- Take charge of regional staff performance planning, monitoring, coaching and appraisal. Foster a rewarding work environment and build team motivation and team performance. Provide input for learning and development interventions and other HR systems
- Compile and submit regular business reports on key business areas of your region that may be required by management.
- Perform any other duties that may be assigned to you from time to time.
Financial
- Deposits (Growth)
- Net growth in CASA deposits should be >20%
- FDR - 5%
Loans (Growth)
- Net growth in SME credit book should be > 30%
- Net growth in Retail credit book should be > 30%
- 4 SME loan disbursements per branch per month with average deal ticket of 150m per week
- 8 Retail loan disbursements per branch per month with average deal ticket of 50m per week
Off Bal (Guarantees & LCs)
- Off balance Credit book growth (Guarantees and LCs) should be >30%
- No. of guarantees issued per branch per month (min. of 2 guarantees)
Accounts
- Net growth in active deposit accounts should be >20%
- Growth in FX income by 17%
- Growth in Digital income by 20%
- Grow Bank Assurance income by 20%
- Grow Trade Finance (Operational & credit related) by 20%
- Grow Branch operational Fees & Commision income by 10%
- Grow Net Interest Income by 20%
Customer
- Share of active customers using e-channels should be >80% (IB,MW & CARD)
- Share of active customers equipped on e-channels should be >80% (IB,MW & CARD)
- Agent & Merchant banking activity rate (28 active agents & 10 active Merchants per branch)
- Improve sales and productivity on product uptake (Avg. 3 products per active customer)
- Branch Customer service index - 90%
Processes
- Sales & marketing events (Min of 2 scheme activations per week and 8 documented SME client visits per week per branch)
- Audit/Risk/Compliance issue resolution rate - 90%
- % of Audit/Risk/Compliance issues outstanding for > 3 months
- Portfolio at risk of credit book (PAR 30 days) should be < 5%
People
- Completed monthly appraisal &Performance tools within Deadline
- Regretable Staff Turn over
- Branch Staff trainings (min. of 1 per quarter)
- Education: A University degree preferably in business, marketing, finance or banking. A related professional, or other related post-graduate qualification in business.
- Experience: A minimum of 5 years’ relevant experience in banking, 2 of which should be at Supervisory level.
- Technical and Soft Skills: Strong track record in Direct Selling, Sales Management and Relationship Management; Solid grasp and interpretation of industrial and national economic trends; Strong strategic and conceptual skills; Leadership and team management skills; Customer centricity, with a strong appreciation for client behaviour; Solid business acumen and financial skills; Solid and proven credit risk management; Strong decision-making, conflict resolution and problem solving skills; Very strong presentation, verbal and written communication skills; Team player with strong interpersonal skills and the ability to build internal and external networks and Ability to work under pressure, and exercise excellent judgment.
- Strategic Vision: Ability to develop and communicate a clear vision for digital transformation.
- Adaptability: Comfortable navigating a fast-paced, evolving environment with competing priorities.
- Innovative Thinking: Strong ability to think creatively and leverage technology to solve business challenges.
- Data-Driven Decision-Making: Skilled in using data analytics to inform decisions and track progress.
- Collaboration: Strong interpersonal skills and ability to work across diverse teams and stakeholders.
- Change Leadership: Proven capability to lead cultural and organizational change to foster innovation and agility.
- Customer Focus: Demonstrated commitment to enhancing customer experience through digitalplatforms.
- Risk Management: Deep understanding of risks associated with digital banking and implementing effective controls.
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Driver
Procurement and AdministrationJob description
Transportation and Safety
- Transport the Bank Staff and Clients as assigned at all times.
- Ensure safety of passengers and luggage at all times
- Observe speed limits and all BOA travel guidelines
- Ensure use of seat belts at all times
- Ensure proper communication procedures.
- Check vehicles for road worthiness prior to undertaking any trips
Vehicle Maintenance
- Maintain vehicle allocated in sound mechanical condition
- Ensure the vehicle is washed and kept clean at all times
- Ensure that the vehicle is fuelled and serviced promptly
- Report any faults/breakdowns and accidents immediately to the supervisor
- Ensure First Aid Kits and spare and tools are in place and in good working condition
- Perform minor repairs as required and recommend major cases to the garage
- Road test and certify the vehicles on return from the garages
Record Keeping
- Ensure that the vehicle has log sheets and pens
- Maintain accurate vehicle records to ensure that all trips, fuel fill-ups, time and mileage readings are recorded.
- Ensure fuel, transport and service request forms are filled.
- Submit all vehicle log sheets on a monthly basis to the Senior Administration Officer
- Maintain and complete vehicle Job cards for repairs and service
Delivery
- Deliver official documents to their destinations and any other errands whenever called upon.
Check on vehicle licenses and 3rd party
- Ensure that the vehicle Comprehensive insurance is valid
- Inform supervisor two weeks in advance of renewals.
- 10% drop in total fleet maintenance repair cost.
- Service index of Administration unit (Target 90%)
- Zero incidents of negligence / misuse of Bank fleet including fueling from approved locations to avoid adulterated fuel.
- Zero incident of outstanding street parking fees (Target is zero incident).
- Zero incident of all drivers logbook anomalies.
- Zero incidents of penalties and traffic police fines (Target is zero incident).
- Zero incident of staff complaints on fleet management including: General service, Repairs, Re-fueling / loading of fuel Cards, cleanliness
- Zero incident of internal service complaints regarding staff’s attitude, conduct and general behavior relations.
- Fraud incident and operational losses related to fleet/ generator sets
- Education: O Level Certificate and Valid Driving Permit.
- Experience: 5 years of driving experience for town runs and long distance travels.
Technical and Soft Skills: High degree of social skills when dealing with a range of people and situations; Knowledge of country roads, high way codes; strong time management & organization skills; good communication skills; courteous to all teams, polite, respectful of instructions from supervisor, tact in dealing with multi tasks & stakeholders, well-kempt and does not have any anti-social behaviour (drinking alcohol, smoking, etc.) while on duty.
- Willingness to undertake frequent upcountry travels.
- High ethical standards and a commitment to the values of the Bank.
- Team player and empathetic
- Flexibility to work schedules
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